account changes > new checks or ATM cards

The issuance of new checks or ATM cards should be a non-event for customers. But if they don't clearly understand when they need to stop using their old checks or cards and begin using the new, it can result in service disruptions, unhappy customers, and flooded customer service lines. Mosaic customizes a card reissuance communications strategy that may include single or multiple communications depending on the scope of change and the degree to which usage of old checks or cards will be grandfathered.

account feature and fee changes | account number changes | new checks or ATM cards